Shipment and Delivery Time

Shipping rates

Laws in force in Italy at the time of delivery, prices for Italy and for EU countries are shown in EURO, inclusive of VAT. For non-EU countries the same prices will apply, net of import duty and/or taxes. Note that prices do not include delivery costs, which are indicated separately.
Orders for non-EU Countries may be subject to import duty and/or taxes, payable once the product reaches the country of destination. For further information regarding customs policies of countries of destination, please contact the local Customs Office. GIAMPAOLO BARBINI is not responsible for customs duties and/or taxes: these are always at the Customer’s expense, and are neither calculated not included in any amounts payable to GIAMPAOLO BARBINI by the Customer. GIAMPAOLO BARBINI reserves the right to modify the prices published on this website, at any time, without notice. Products will be sold at the price shown on the website at the time of submitting the order, irrespective of foregoing offers or of subsequent price variations, with the exclusion of any transcription errors. In the presence of an error in an item’s price, Customer will be contacted as soon as possible and granted the choice of confirming the order at the correct price or cancelling. Should GIAMPAOLO BARBINI be unable to contact Customer, the order will be cancelled due to price error.

Italy and Europe
The shipping rates in Italy and Europe correspond to a minimum of 15,00Euro as contribution cost, to a maximum of 60,00 Euro as contribution cost cost for each product ordered . We inform the Customer that the courier will deliver to floor-level. If Customer places the order, but can’t select or view a particular shipping option, it means that that option is not available for his/her address or his/her item because it fails to meet certain criteria such as size, category, product availability. The system will identify automatically the shipping option available during the order process.

USA
The shipping rates in Italy and Europe correspond to a minimum of 20,00Euro as contribution cost, to a maximum of 60,00 Euro as contribution cost cost for each product ordered .This section specifies the international shipping options available in USA for items sold and shipped by GIAMPAOLO BARBINI. We inform the Customer that the courier will deliver to floor-level. If Customer places the order, but can’t select or view a particular shipping option, it means that that option is not available for his/her address or his/her item because it fails to meet certain criteria such as size, category, product availability. The system will identify automatically the shipping option available during the order process.

Deliveries

GIAMPAOLO BARBINI products are delivered by (national or international) overnight courier service to the delivery address indicated by Customer. Delivery of the goods requires Customer or other designated person’s presence at the address indicated in the order.

Liability for lost and/or damaged products will lie with Customer  from the moment the product is handed to the overnight courier (or carrier) for shipment. GIAMPAOLO BARBINI shall not be held responsible for any loss or damage occurring after this moment. In any case the goods will be covered by insurance. GIAMPAOLO BARBINI declines any responsibility in case of loss, theft, partial or total destruction of uninsured or inadequately insured goods. Upon delivery of the goods by the carrier, Customer must check: that the number of parcels delivered corresponds to that indicated on the transport document (DDT); that packaging, including sealing material, is intact, undamaged, dry, and has not been tampered with in any way.

Any anomalies detected must be reported immediately, and the wording “subject to inspection” must be entered in writing in the Goods Received Note handed over by the courier. Once the courier’s document is signed, Customer will no longer be entitled to raise any objections regarding external characteristics of delivered goods. Customer must keep this receipt and contact our Customer Service in case of need. Any complaints must be submitted to GIAMPAOLO BARBINI Customer Service either by telephone: tel. no. +39 339 2835792 or by e-mail: shop@imuranesi.com Product availability is subject to the date when payment is received

Delivery timetable

The average time for receiving ordered products is approx. 5-30 working days from the date of order confirmation. Should GIAMPAOLO BARBINI, be unable to deliver ordered goods due to technical-productive non-availability, GIAMPAOLO BARBINI, will promptly notify Customer by e-mail. Therefore, Customer shall choose to change the object or to cancel the order within a week after the communication. Any amount already paid by Customer will be refunded as soon as possible, and in any case not later than thirty days after receipt of the purchase order. Time required for deliveries abroad vary, depending on country of destination. GIAMPAOLO BARBINI, shall not be held liable for delivery delay or failure caused by force majeure or act of God. For custom-made or special format deliveries, GIAMPAOLO BARBINI, will send Customer a specific communication setting out the cost of possible shipment solutions, to enable Customer to make the most suitable choice (express courier, insured parcel post, etc.). This document shall not be deemed the definitive order acceptance on the part of GIAMPAOLO BARBINI

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